Privacy policy

At Mypotscape, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you:

Place an order
Create an account
Sign up for newsletters
Contact us for support
Participate in promotions or surveys

This may include:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment processors)
Order details

We do NOT store full credit card numbers. Payment data is handled by secure payment processors such as PayPal, Stripe, or Shopify Payments.

b. Automatically Collected Information

When you browse our website, we automatically collect certain information, such as:

IP address
Browser type and version
Device information
Pages viewed
Time spent on pages
Referring websites
General location (city/region)

This data helps us improve user experience and website performance.

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

Improve website functionality
Remember your preferences
Analyze traffic and performance
Personalize your shopping experience
Provide relevant marketing

You can manage or disable cookies through your browser settings.

How We Use Your Information

Mypotscape uses your information to:

Process and fulfill orders
Communicate with you about orders, updates, or support
Improve our website, products, and services
Prevent fraud or unauthorized activity
Provide personalized recommendations
Send marketing emails (if you choose to opt in)
Comply with legal obligations

You can unsubscribe from marketing emails at any time.

How We Share Your Information

We do not sell your personal information.
However, we may share it with trusted third parties, including:

Service Providers

Such as:

Payment processors
Shipping carriers
Customer support tools
Email marketing platforms
Analytics providers
Website hosting services

These companies receive only the information necessary to perform their services.

Legal Requirements

We may disclose your information if required to:

Comply with a legal obligation
Respond to lawful requests by authorities
Protect our rights, safety, or property

Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption
Secure servers
Limited employee access
Regular security audits

However, no method of transmission over the Internet is 100% secure.
We cannot guarantee absolute protection, but we strive to use the highest security standards.

Your Rights and Choices

Depending on your location, you may have rights such as:

Accessing your personal information
Requesting corrections
Requesting deletion
Opting out of marketing emails
Limiting or objecting to data processing
Requesting a copy of your data

To exercise your rights, contact us at: info@mypotscape.com

Data Retention

We keep your personal information only as long as necessary to:

Fulfill your orders
Provide services
Resolve disputes
Comply with legal obligations

When data is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to external websites not operated by Mypotscape.
We are not responsible for the privacy practices of those websites.
We encourage you to read their policies before providing any personal information.

Children's Privacy

Mypotscape does not knowingly collect information from children under the age of 13.
If we learn that data has been collected from a child, we will immediately delete it.

International Users

By using our website, you acknowledge that your information may be transferred to servers located in the United States or other countries, depending on our service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website after changes are posted indicates acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

📧 Email: info@mypotscape.com
📞 Phone: +1 646 918 8452