This is a very nicely crafted pot. The color varied from the the sales image, and they let me view the pot before shipping at my request. Extremely well packaged.
Attentive staff; outstanding product quality; excellent packaging. Will not hesitate to make future purchases.
The pot is very nice and has a lovely shade of cream white. It is high quality and a breathable type of ceramic. What was outstanding was the service provided with the delivery. There was an error with my address and a customer service person assisted me through the whole process ensuring it was delivered to the correct location. They were polite and did everything they could to have the pot delivered. Great experience.
Excellent customer service, flawless product, and great packaging, all made me a happy customer who will be coming back for more!
Communication with the seller was clear and concise including the simplicity of writing this review. The pot arrived well packaged and undamaged. I would definitely buy from them again. Lyle.
We’re sorry to hear this, Richard. We’ve reached out by email to request a photo of the pot you received so we can review what happened and check whether a wrong item may have been sent. We’ll be happy to help with a replacement or refund once we can verify it. Thank you for choosing Potscape!
È il terzo vaso che compro e sono soddisfatto. Anche il servizio clienti è molto puntuale ed esaustivo.
Save your money, don'tbuy pots from this vendor.Cheaply made and fake glazing. The pictures make it looklike a crackle glaze but the crackle is printed on the pot. I am embarrassedto put a tree in this.
We’re sorry to hear that you’re unhappy with your recent order, and we’d like to look into this properly.
Could you please share a few clear photos of the pot you received? We’ve also emailed you regarding this, so you can reply there with the images and your order details.
We want to check whether there may have been a mistake, damage, or an unexpected issue with the glaze/finish, as this pot should not arrive with the quality concerns you described. Once we can review the photos, we’ll do our best to make this right.
Thank you for your help, and we look forward to hearing from you.
Excellent quality, great size for my future forest collection, with free shipping the price was reasonable under the circumstances and where it was shipped from.
Always good, some delay in shipping. The product arrived dafe and sound and the delivery folks kept in touch.
I was away when the pot arrived. I returned late at night . I did not see it. Left messages w bonsai waterer and pet care giver. reached out to company and they were extremely helpful. I requestedphoto confirmation of delivery- supplied immediately. A miscommunication with multiple neighbors caused my stress.
Love the pot, and the companies attention.
Will absolutely order from them in the future.