I have bought extra large bonsai pots from several places over the years. The pot I purchased from Mypotscape has a higher quality than most of the others. It arrived in perfect condition. The packaging was extraordinary. I initially was concerned about having a pot shipped from China and having it arrive unbroken. After seeing the packaging of the pot I received, I no longer have any concerns. I would certainly buy from Mypotscape again. I also found the concept of the shipping being already included in the price as very appealing, no surprises. Overall it was an outstanding pleasant experience.
The whole process from ordering, tracking and packaging all great.
Price was reasonable and finish on pot was great
This was my first time ordering from Mypotscape and I will certainly be ordering from them again. The price and quality of the pot are excellent, and it arrived very thoroughly packaged with no signs of damage at all. I have already potted up a juniper in my pot and love it. Mypotscape exceeded all of my expectations!
Transaction was flawless, the item came packaged expertly. Would recommend this seller without a doubt.
Beautiful and well crafted piece of art that is very natural and customer serviceis very good and keep you up to date with any questions or concerns
Package well received, whole pot, pretty design and fine pottery although very thick and therefore a little too big but I was able to use it on another bonsai larger than the one for which it was intended.
14 days between order and delivery. Thanks
I was a skeptic in the beginning. I was wrong the service, the updates for tracking and the price were excellent. The pot itself was very well made , precise lines and craft there.
Just ordered 5 shohin pots as well
Thank you
The pot arrived (after about 3 weeks) shattered and in many pieces. Obviously from overseas (China?)
Hi Richard — I'm so sorry. Seeing the photos, that's a heartbreaking unboxing and not the experience we want anyone to have. Your refund has already been processed.
Though we try our best to deliver the pots safely, occasionally they don't survive long-haul freight. It's exactly why we refund or replace damaged pieces with no hassle, as we did here.
We'll surely look into this to make sure future shipments arrive safely. Hope we'll be able to serve you better next time. Thanks!
Dealing with Mypotscape was so straight forward. The package arrived well protected. I'm realy please with the pot.
Outstanding service. The pit is very well made and the finish is outstanding. Also you packing is perfect. Thank you again.
Michael
I love the Bonsai pot. It was delivered broken. Not Potscape fault. Potscape said they are going to order another one and have it shipped to me. Hopefully it won’t be broken.
The pot looks incredible! The customer service was also second to none and the packaging was done very well to ensure no damage during shipping. While it takes about 6 weeks since they come from China, the wait is well worth it!
I am extremely happy and satisfied with the quality of the pot. The packaging was also done very well to ensure no damage during shipping. I will also say that I was both surprised and impressed with the level of customer support throughout the entire process.
Absolutely love this Bonsai pot. Exactly as pictured. Great colors and excellent quality. Couldn’t be happier.
The pot is gorgeous and well maid. There is even a custom drainage hole screen included. It took a bit of time to arrive but customer support was very helpful in tracking the package. The pot was very securely packaged and arrived without a scratch.
Excellent pot. Safe shipping. Great communication. First purchase from Potscape - but excellent experience.