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Very sturdy pot! Expertly packed! I’m very pleased!
Very nice sturdy pot! Expertly packed! I’m very pleased!
Vaso per me molto bello, con una patina molto elegante e raffinata
The pot arrived (after about 3 weeks) shattered and in many pieces. Obviously from overseas (China?)
Hi Richard — I'm so sorry. Seeing the photos, that's a heartbreaking unboxing and not the experience we want anyone to have. Your refund has already been processed.
Though we try our best to deliver the pots safely, occasionally they don't survive long-haul freight. It's exactly why we refund or replace damaged pieces with no hassle, as we did here.
We'll surely look into this to make sure future shipments arrive safely. Hope we'll be able to serve you better next time. Thanks!
